Strata Service Solutions, in collaboration with three regional councils in Southwest England, successfully implemented a standardised audiovisual (AV) solution across the councils’ meeting rooms. Partnering with Focused Vision, they addressed challenges posed by outdated or absent AV equipment by integrating Barco ClickShare for wireless connectivity, NEC LED displays, and tailored conferencing hardware achieving a seamless meeting experience across the sites.
Background
Strata Service Solutions oversees technology infrastructure for three regional councils in Southwest England, including a network of meeting rooms. These rooms, ranging in capacity suffered from inconsistent AV setups. Some rooms had outdated equipment, while others lacked any AV capabilities, leading to technical difficulties, inconsistent meeting experiences, and high levels of support requests. To improve efficiency and user experience, Strata Service Solutions sought to deploy a standardised AV solution that would be easy to use, scalable, and supportive of modern meeting room needs.
Objectives
The project focused on achieving the following goals:
Implementation Approach
Strata Service Solutions partnered with Focused Vision to design and deploy the AV solution, following a structured approach to ensure success.
Phase 1: Needs Assessment
Focused Vision conducted a detailed evaluation of the councils’ meeting rooms, assessing layouts and existing equipment. They collaborated with IT staff and council users to identify requirements, emphasising the need for a Bring Your Own Device (BYOD) solution and consistent functionality.
Phase 2: Technology Selection
Focused Vision selected industry-leading technologies to create a reliable and cohesive system:
The solution was designed to ensure uniformity across all rooms, streamlining the user experience.
Phase 3: Proof of Concept
This phase took a deep dive into the technology alongside manufacturer demonstrations and allowed the team to address issues, such as optimising audio settings and simplifying device connections, ensuring readiness for the broader implementation.
Phase 4: Deployment and Training
The AV solution was installed in all designated meeting rooms across the three councils. Focused Vision project managed the installation to ensure consistency and to support adoption along with training.
Outcomes
The standardised AV system delivered significant improvements: